This Statement is made by ABC Pathways Group and its entrusted data companies in accordance with the Personal Data (Privacy) Ordinance Cap. 486 (“Ordinance”) of the Hong Kong Special Administrative Region of The People’s Republic of China. The Statement is intended to inform you about our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of personal data.

ABC Pathways Group and its entrusted data companies is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

What we collect

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as country of residence, preferences and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require the information to understand your needs and provide you with a better service, and in particular for the following reasons:

• For internal record keeping.
• To improve our products and services.
• To send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• To contact you for market research purposes. We may contact you by email, phone, fax or mail.
• To customise the website according to your interests.

To ensure that your information is secure and to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to help us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, the data will be removed from the system afterwards.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless it is required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you under the Ordinance. A small fee will be payable. If you would like a copy of the information held on you please write to or email us. Our postal address is RM 03-05, 25/F 148 Electric Road , North Point, Hong Kong. Our email address is [email protected]

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly update the information accordingly.

We may change this policy from time to time by updating this page without notice. You should check this page from time to time to ensure that you are aware of those changes.

In case of any inconsistency or conflict between the English and versions of other languages, the English version shall prevail.

Pricing

Prices are shown on the Site in Hong Kong Dollars (HKD). Prices displayed on the Site at the time your order is accepted will be honored except in the case of obvious error. Whilst we use our best endeavors to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.

If your credit/debit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Payment

We accept payments made by Visa and MasterCard.

By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) account used is yours or that you have been authorized by the owner to use it. If your card issuer refuses to authorize payment to (ABC ePathways Limited / ABC EDUCATION GROUP LIMITED / Bread and Butter we will not be liable for any delay or non-delivery.

Our payment processes meet the stringent international security standards set down by the Payment Card Industry to make your shopping experience safe and secure. If you have registered an account on the Site and have decided to save your card details with us, your details will be fully encrypted, solely used to process card transactions that you have initiated and securely stored on our systems. In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorized access to any data you provide when using our Services.

Acceptance of your Order

Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and ABC Pathways School / ABC Smile will be completed when we send you an email to confirm the goods have been dispatched to you. Only the goods listed in the confirmation email sent at the time of dispatch are included in the contract formed. All sales contracts are therefore concluded in Hong Kong SAR and are written in English.

ABC Pathways School / ABC Smile reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:

The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.

We identify a pricing or product description error.

We are unable to obtain authorization for payment.

You do not meet the eligibility criteria to purchase as set out in this TOS.

Our Customer Service team will contact you as soon as possible if there are any problems with your order.